Application
This unit of competency has application in those roles involving the installation and operation of biometric equipment and systems. Competency requires legal and operational knowledge applicable to relevant sectors of the security industry. The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines. |
Prerequisites
Not Applicable
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1Apply the principles of confidentiality, privacy and security in own work. | 1.1 Applicable Occupational Health and Safety (OHS), legislative and organisational requirements relevant to the installation of biometric equipment and systems are identified and complied with. 1.2 Relevant privacy legislation and codes of ethics relevant to the workplace application of biometric technology are accessed and interpreted. 1.3 Privacy and confidentiality of client data and information, verbal and written, is securely maintained in accordance with legislative and organisational requirements. 1.4 Potential confidentiality issues are promptly identified and clarified as required with relevant persons. 1.5 Effective communication and interpersonal techniques are used that reflect sensitivity to individual social and cultural differences. |
2Prepare for installation. | 2.1 Work order requirements are reviewed and confirmed as required with relevant persons. 2.2 Relevant plans, drawings and specifications are accessed and interpreted against the work order. 2.3 Biometric equipment and system to be installed is identified and confirmed against work order specifications. 2.4 Tools, equipment and testing devices are selected appropriate to job requirement and checked for operational effectiveness in accordance with manufacturer's specifications. 2.5 Licensing and site access requirements are identified and complied with. 2.6 Coordination requirements, including requests for isolations, are requested and confirmed with relevant persons. 2.7 Potential and existing risks and hazards in the work area are identified and controlled in accordance with OHS and organisational requirements. |
3Install biometric equipment and systems. | 3.1 All work is conducted using safe operating procedures in accordance with OHS and organisational requirements. 3.2 Biometric equipment and system is assembled, positioned and secured in accordance with relevant plans, drawings and specifications. 3.3 Biometric equipment and system is installed in specified positions and locations in accordance with manufacturer's specifications. 3.4 Biometric equipment and system is decommissioned and connected in accordance with manufacturer's specifications. 3.5 Biometric equipment and system is installed without damage or distortion to the surrounding environment or services and in a manner that maximises safety of self and others. |
4Complete installation. | 4.1 Basic operational testing of biometric equipment and system is conducted in accordance with manufacturer's specifications. 4.2 Commission and test results confirm that biometric equipment and system is fully operational and meets installation performance specifications. 4.3 Visual inspection of completed work is conducted to ensure installed biometric equipment and system complies with safety and environmental requirements. 4.4 Faults, errors or omissions are identified and prompt remedial action is determined and arranged with relevant persons. 4.5 Notification of completed installation is received and confirmed in accordance with workplace procedures. 4.6 Records and reports are completed and maintained in accordance with legislative and organisational requirements. |
Required Skills
This section describes the skills and knowledge and their level required for this unit. |
Required skills |
accurately and securely maintain records, reports and other workplace information comply with applicable confidentiality and privacy requirements comply with legislation, regulations, standards, codes of practice relevant to the installation of biometric equipment and systems install biometric equipment and systems make effective decisions organise work priorities and arrangements and complete work tasks within designated timeframes read and interpret technical information including plans, designs and specifications relate effectively to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities resolve problems select and use appropriate information technology select and use appropriate tools and equipment, including hand and power tools use appropriate communication and interpersonal skills including speaking clearly and questioning written communication skills sufficient to complete relevant records and reports. |
Required knowledge |
applicable commonwealth, state or territory legislation, regulations, standards and codes of practice relevant to the full range of processes relating to the installation of biometric equipment and systems appropriate mathematical procedures for estimating, measuring and calculating cable identification and handling requirements earthing systems arrangements and requirements electrical concepts and connections ergonomic and safe working practices and procedures established threshold levels and their impact on security installation risks and hazards methods of installing biometric equipment and systems operational principles of information technology operational principles of local area networks (LANs) and wide area networks (WANs) organisational procedures for recording, reporting and maintaining workplace information organisational standards, requirements, policies and procedures for installing biometric equipment and systems physical environment requirements for the operation of biometric equipment and systems principles of cultural diversity and access and equity problem identification and resolution procedures types, functions and parameters of biometric equipment and systems workplace communication channels, protocols and procedures. |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | ||
Critical aspects for assessment and evidence required to demonstrate competency in this unit | A person who demonstrates competency in this unit must be able to provide evidence of: complying with applicable legislation and codes of ethics applicable to privacy and client confidentiality complying with organisational policies and procedures, including OHS, relevant to work tasks undertaken in the workplace conducting commissioning and visual inspections of installed biometric equipment and system to ensure installation conforms to required specifications organising relevant licensing and accessing authorisations relevant to undertaking the installation of biometric equipment and systems preparing for the installation of biometric equipment and system in the workplace including coordinating personnel and arranging required isolations selecting and using correct tools, equipment and testing devices and applying appropriate methods to safely position and installing biometric equipment and system. | |
Context of and specific resources for assessment | Context of assessment includes: a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement. Resource implications for assessment include: access to a registered provider of assessment services access to a suitable venue and equipment including biometric equipment and systems access to plain English version of relevant statutes and procedures assessment instruments including personal planner and assessment record book work schedules, organisational policies and duty statements. Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support. | |
Method of assessment | This unit of competency could be assessed using the following methods of assessment: observation of processes and procedures questioning of underpinning knowledge and skills. | |
Guidance information for assessment | Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge. Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical. Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Occupational Health and Safety (OHS) requirements may relate to: | controlling and minimising risks correct manual handling including shifting, lifting and carrying elimination of hazardous materials and substances identifying hazards safe use and operation of equipment including: business technology first aid equipment fire safety equipment personal protective clothing and equipment safety equipment safety procedures for the protection of self and others. |
Legislative requirements may relate to: | Australian standards and quality assurance requirements award and enterprise agreements Compliance Policy Guidelines (CPGs) counter-terrorism general 'duty of care' responsibilities licensing or certification requirements privacy and confidentiality relevant commonwealth, state and territory legislation, codes and national standards for: anti-discrimination cultural and ethnic diversity environmental issues equal employment opportunity industrial relations Occupational Health and Safety (OHS) relevant industry codes of practice telecommunications. |
Organisational requirements may relate to: | access and equity policies, principles and practices business and performance plans client service standards code of conduct, code of ethics communication and reporting procedures complaint and dispute resolution procedures emergency and evacuation procedures employer and employee rights and responsibilities environmental management including waste disposal, recycling and re-use guidelines OHS policies, procedures and programs own role, responsibility and authority personal and professional development privacy and confidentiality of information quality assurance and continuous improvement processes and standards resource parameters and procedures roles, functions and responsibilities of security personnel standard operating procedures storage and disposal of information use and maintenance of equipment and systems. |
Biometric: | data and information describes individual behavioural and physiological characteristics. |
Biometric equipment and systems are: | automated systems able to capture a biometric sample from an individual person, extract biometric data from the sample, compare the data with one or more reference templates, determine the quality of a match, and indicate whether or not an identification or verification of identity has been achieved. |
Biometric equipment and systems may include: | acquisition devices: cameras (video, infrared-enabled video, single-image) chip or reader embedded in peripheral device microphones optical scanners biometric servers hardware interconnecting infrastructure software: server-based authentication software for biometric authentication and logging software associated with acquisition devices. |
Privacy legislation may include: | Commonwealth, State and Territory Privacy Acts national information privacy principles national privacy principles. |
Relevant personsmay include: | biometric technology specialists clients colleagues information technology specialists supervisor. |
Communication may be: | face-to-face group interaction in Indigenous languages in languages other than English oral reporting participation in routine meetings reading independently recording of discussions speaking clearly and directly through the use of assistive technology via an interpreter visual or written writing to audience needs. |
Interpersonal techniques may involve: | active listening being non-judgemental being respectful and non-discriminatory constructive feedback control of tone of voice and body language culturally aware and sensitive use of language and concepts demonstrating flexibility and willingness to negotiate effective verbal and non-verbal communication maintaining professionalism providing sufficient time for questions and responses reflection and summarising two-way interaction use of plain English use of positive, confident and cooperative language. |
Social and cultural differencesmay relate to: | dress and personal presentation food language religion social conventions traditional practices values and beliefs. |
Work order instructions and information may include: | access and authorisation requirements installation location licensing requirements OHS, confidentiality and other legal requirements personal protection equipment personnel coordination and isolation requirements reporting and documentation requirements resource and equipment requirements work tasks and schedules. |
Tools and equipment may include: | communications equipment hand tools multimeter personal protective equipment power tools testing equipment. |
Hazardsmay be: | associated with electrical or mechanical faults environmental (improper use of materials and chemicals) ergonomic (improper manual handling methods) obstructive (blocked access to emergency entry and exit points). |
Records and reports: | may be: computer-based manual other appropriate organisational communication system may detail: activity reports biometric equipment and systems installation commissioning details faults and repair requirements in processes technical data and specifications. |
Sectors
Unit sector | Security |
Competency Field
Biometrics |
Employability Skills
This unit contains employability skills. |
Licensing Information
Refer to Unit Descriptor